Who we are
This website is run by Solve Tech Training Institute, Office M09, Mabrooka Building 04, Al Muraqqabat Road, near Deira Clocktower, Dubai, UAE. For any privacy question, email info@solvetechtraining.com or call +971 50 691 4688.
What we collect
- Details you send in a form: your name, phone or WhatsApp number, email, the course you ask about, your preferred mode and any message. Job applicants also send a CV.
- Page details: the page you sent the form from, including any campaign codes in its web address (for example from a Google or Meta advert), and your IP address.
- Usage data: if analytics or advertising tools are switched on, they record how the site is used, such as pages viewed and buttons clicked. See cookies below.
Why we use it
- To reply to your enquiry and send course details, fees and batch dates.
- To arrange enrolment, training and certificates if you join a course.
- To review job applications.
- To understand which pages and adverts bring enquiries, so we can improve the site.
We do not sell your details. We do not add you to a marketing list unless you ask us to.
Where it is stored and who sees it
Enquiries are sent to our team by email and stored on our website hosting. Only staff who handle admissions, training or recruitment can see them. Service providers that run the website, email and, where switched on, analytics and advertising tools process data for us. They include our hosting company and may include Google (Analytics, Ads, Tag Manager) and Meta (Pixel).
Cookies
The site works without cookies for browsing. Analytics and advertising tools, when switched on, set cookies to measure visits and conversions. If you choose Arabic or French, a Google Translate cookie remembers your choice. You can block or delete cookies in your browser settings.
How long we keep it
We keep enquiry and application details only as long as we need them to respond, to run a course you join, or to meet legal and accounting requirements. You can ask us to delete them at any time.
Your choices
You can ask to see, correct or delete the details we hold about you, or tell us to stop contacting you. Email info@solvetechtraining.com with your name and phone number and we will reply.
Changes
We will update this page if the way we handle data changes. The date at the top shows the latest version.