Hospitality Management Course in Dubai
This Hospitality Management course in Dubai covers how hotels, restaurants and resorts are run, from guest service to cost control.
About the Hospitality Management course in Dubai
This Hospitality Management course in Dubai covers how hotels, restaurants and resorts are run, from guest service to cost control. It suits newcomers, supervisors and career changers in the UAE who want a clear picture of hospitality operations.
Hospitality management is the planning and running of hotels, restaurants, resorts and other guest services. It includes setting service standards, scheduling staff, controlling budgets and keeping customers satisfied.
At Solve Tech in Deira, Dubai, the Hospitality Management course takes 25 Hours and is offered online, offline and hybrid on weekend and weekdays. It suits people who work in, or want to join, hotels, restaurants and guest services in the UAE. You practise each topic during the session and your trainer reviews what you produce, which is how the skill sticks. Learners often pair it with House Keeping or Food and Beverage Operation. Classroom learners come to Mabrooka Building 04 on Al Muraqqabat Road, a short walk from Al Rigga Metro Exit 2, and online learners follow the same syllabus live. You can compare every option under Hospitality courses. Message us for the syllabus, the fee and the next batch date.
Watch: training at Solve Tech
Why Solve Tech
- Trainers from the fieldEngineers with design, contracting and facilities experience.
- Project-based learningYou complete the work yourself and your trainer reviews it.
- Flexible batchesWeekday, evening and weekend, in class or live online.
- KHDA-permitted instituteCourse completion certificate, with KHDA attestation for eligible courses.
- Central Deira locationNear Deira Clocktower and Al Rigga Metro Station, Exit 2.
- Honest course adviceAn advisor matches the course to your background.
What You Learn in the Hospitality Management Course in Dubai
- Describe the departments of a hotel and how they connect
- Apply service standards in guest interactions
- Handle guest complaints calmly and fairly
- Plan staff rosters and daily operations
- Read basic budgets and cost reports
- Understand marketing and online reviews
- Follow health, safety and hygiene rules
- Lead a small team on shift
Who Should Take the Hospitality Management Course
- Newcomers to hotels and restaurants in the UAE
- Supervisors moving into management
- Graduates seeking hospitality roles
- Career changers
- Owners of small cafes and guesthouses
Tools Covered in the Hospitality Management Course
- Opera PMS
- Microsoft Excel
- Guest feedback platforms
- HACCP principles
- Revenue management basics
- Standard operating procedures
Benefits of the Hospitality Management Training Course
- Helps you understand how Dubai's hotel and restaurant sector is structured
- Builds service and complaint-handling skills used daily
- Gives basic budget awareness for supervisor roles
- Prepares you for conversations with department heads
- Useful for those planning careers in a multicultural guest market
Hospitality Management Course Outline
Module 1: Hospitality Industry
- Types of hotels and operations
- Dubai tourism and guest profile
- Career paths
Module 2: Guest Service
- Service standards
- Communication skills
- Handling complaints
Module 3: Rooms Division
- Front office and housekeeping roles
- Reservation and room status
- Guest records
Module 4: Food and Beverage
- Restaurant and kitchen flow
- Hygiene and food safety
- Cost control basics
Module 5: People and Leadership
- Rostering and shifts
- Training and motivation
- Team communication
Module 6: Finance and Marketing
- Revenue and expense reading
- Online reviews and reputation
- Basic promotion methods
Module 7: Practical Exercise
- Service role play
- Prepare a shift plan
- Resolve a guest complaint case
Guides to read before you enrol
Certificate
You receive a Solve Tech course completion certificate after the course and its assessment. KHDA-attested certificates are available for eligible courses. How our certificates work
Related Hospitality courses
View allFAQ About Hospitality Management Courses
How long is the Hospitality Management course?
The Hospitality Management course is 25 Hours.
Who should take the Hospitality Management course?
Newcomers to hotels and restaurants in the UAE; Supervisors moving into management; Graduates seeking hospitality roles; Career changers; Owners of small cafes and guesthouses.
Which tools are covered in the Hospitality Management course?
Opera PMS, Microsoft Excel, Guest feedback platforms, HACCP principles, Revenue management basics, Standard operating procedures.
Is hospitality experience required?
No. The course starts with the basics and suits those new to the industry.
Does it cover leadership?
Yes. There is a module on rostering, coaching and running a shift.
Is the Hospitality Management course available online?
Delivery modes for this course: Online, Offline, Hybrid. Ask an advisor for the next batch in the mode you prefer.
Can I attend on weekends?
This course runs on: Weekend & Weekdays.
Where is the Hospitality Management course held in Dubai?
At Solve Tech Training Institute, Office M09, Mabrooka Building 04, Al Muraqqabat Road, near Deira Clocktower. The nearest metro is Al Rigga Station, Exit 2.
What is the fee?
Fees depend on the format and batch. Send an enquiry to receive the current fee.
About Solve Tech Training Institute
Solve Tech Training Institute is a KHDA-permitted technical and occupational skills training centre in Deira, Dubai. We teach engineering, technical and professional courses in the classroom, live online and on site for companies, with trainers who work in the fields they teach. This page is published by the Solve Tech training team and was last updated in October 2026.
About usAccreditation and certificatesPhotos of our labsContact and map
Al Muraqqabat Road, near Deira Clocktower
Dubai, UAE
+971 50 691 4688